General Questions:
What is the difference between a nectar and a 100% juice?
They are both drinks with high fruit content, and that is what distinguishes them from sodas and waters. A nectar can have between 25 and 99% fruit, the minimum legal content being defined depending on the type of fruit.

For example, the minimum fruit content of a peach nectar is 50%, whilst that of a mango nectar is 25%.

100% juices are those that only comprise fruit juice, without any added sugar.
If they have no preservatives, how is the juice preserved for so long without deteriorating?
Thanks to a technique called pasteurisation, which consists of the juice undergoing heat treatment, which enables it to last longer, whilst maintaining the naturalness of a fruit juice squeezed at home.
How are Compal juices made?
Our main raw material is the fruit and its concentrates or pulps. We have juices made from concentrates and others from pulps.

Some of the popular flavour pulps such as peach and pear are made in our factory, i.e. we receive lorries with fruit directly from the orchard and we extract its pulp, whilst always meeting the very highest quality standards.

Once the pulp or concentrate has been obtained, we make the blend, i.e. the mixture that will result in the final juice. Finally, the pasteurisation and packaging, which is carried out under strict aseptic conditions.

  • In summary:
  • - Receipt of the Fruit
  • - Selection
  • - Washing
  • - Transformation into pulp
  • - Formulation
  • - Pasteurisation
  • - Package filling
  • - Packing (secondary packaging)
  • - Palletising
  • - Arrival of the finished product to the Stores
Questions related to Consumption:
Is there any maximum limit for consuming fruit juices?
Firstly we should underline that the Compal Juices and nectars are essentially made from fruit, a food that is beneficial for your health and the World Health Organisation has indicated that a low consumption of it is one of the main causes of health problems caused by poor nutrition.

When we talk about limits, we cannot say there is a maximum defined consumption standard, as each person has their own health profile, and metabolisms are quite varied between different people. This question must always be posed within a specific rather than a generic case, and so you should address these questions to your family doctor, who is the most qualified person to know the clinical profile of the person and if that same clinical profile imposes consumption limits on certain foods.
Can I include a juice in the count of 3 to 5 pieces of fruit per day?
Drinking Compal juices contributes towards the daily consumption of fruit.

What we cannot do is to establish a quantitative relation between litres of juice and pieces of fruit. For that purpose we have our Compal 'essential' product, which are portions of fruit where there is a concern for ensuring a scientifically proven equivalence between a unit of 'essential' and a piece of fruit.
I am gluten-intolerant. Can I drink Compal Juices and Nectars?
Yes. The Compal range of juices and nectars is gluten-free.
I have cholesterol. How much Compal Juice/Nectar can I drink?
Cholesterol is one of the fats naturally present in our blood and has various functions within the body. When there are higher than desired blood levels, we say that a person has Dyslipidemia.

There are various types of cholesterol circulating in the blood. In popular terms, cholesterol is known by the following names: "good cholesterol" (HDL - high density) and "bad cholesterol" (LDL - low density). When in excess, LDL cholesterol accumulates on the walls of the blood vessels, causing a decrease in their calibre, which makes it difficult for the blood to pass and is a risk factor for Cardiovascular Disease. Excess LDL cholesterol can be hereditary, or in the majority of cases, is the consequence of unhealthy eating habits.

Although it is often linked to excess weight/obesity, blood cholesterol does not only depend on body weight. In fact, someone who has a diet rich in fat, in cholesterol or rich in trans-fat and poor in food that is rich in fibre, such as fruit and vegetables, may suffer from dyslipidemia, even if they have a healthy Body Mass.

  • For appropriate levels of blood levels, the following is recommended, among others:
  • - Adequate consumption of fruit and vegetables;
  • - Preference for low-fat dairy products, in detriment of full-fat ones;
  • - Use of olive oil and unsaturated vegetable oils (peanut, corn, sunflower, soy) instead of butters, hydrogenated fats, bacon;
  • - Choosing wholemeal breads and cereals (oats, wheat, rye) instead of biscuits, butter cookies, etc.
  • - Preference for fish and lean meat in detriment of the consumption of red meat;
  • - Regularly doing physical exercise.

In light of the above, we can say that the Compal Juice and Nectars range does not have a negative influence on cholesterol levels, and may be part of a nutritional plan that is appropriate for that pathology. As far as the flavours are concerned, any one of them is appropriate.
I am a diabetic. Can I drink your Compal juices and nectars?
People suffering from diabetes have dietary restrictions, namely with regard to the intake of sugars, present in our juices and nectars, both in the form of the sugars naturally present in the fruit and the sugars added to the nectars. Speaking generically, the consumption of 100% fruit juices or nectars without added sugar is always more indicated for a diabetic, but once again, a clear, thorough answer cannot be given without knowing the clinical status of each individual, and so that question must always be referred to the doctor who monitors your health.
Do your nectars go bad if not chilled?
Our juices and nectars are natural and made from fruit. As they have no preservatives, and like natural juices, they will lose their nutritional properties and deteriorate once opened if they are not kept in a positive cold location.
Once opened, for how long can I keep the juice before it goes bad?
It very much depends on the storage conditions and the technical characteristics of your cooling equipment, but we advise that, once opened, you keep it in the refrigerator for no longer than 3 days.
I drank a juice that had gone bad. What might happen to me?
Whenever you believe that a juice is not in perfect condition for consumption (for whatever reason), you should keep a sample and immediately contact our Customer Support Line (telephone and email available on the packages). Then, we will collect the sample of the object in question (at a place and time to be agreed) so that it can be carefully analysed by our Quality laboratory team, so that we can justify what happened.

What sometimes happens is that mould forms due to air entering the bottle. The product only needs to have fallen from a solid surface with an impact around the cap, thereby deforming it and causing the package to no longer have a vacuum. This kind of situation never originates in the manufacturing process because the design of the bottle avoids the packages touching around the caps, and should the cap have been fitted with this deformity on the production line it would have been detected by the equipment that makes a 100% inspection, rejecting the bottles that have no vacuum.

As we add no colouring or preservatives to our juices, when air enters the package for a long time, it is always possible that mould will form. The same thing happens with other perishables that we keep at home, such as cheese or fresh fruit. To avoid this kind of situations, we advise you to always check the click when opening the bottle, which is a guarantee of it being leak-proof.

Generally, if you eat mould, as long as in small quantities, as is generally the case in these situations, it is not harmful for the health.
Can nursing babies, children and pregnant women consume Compal fruit juices?
You should consult a paediatrician for advice as to when the introduction of the consumption juices and nectars should be made. Some people are more sensitive to certain fruits and may only understand if they can consume our juices and nectars through medical advice.
Why is there always a little bit left at the bottom of the 1L package?
All our Tetrapak packages are sealed and insulated from contact with external air. They are opened using a system on the cap, causing a perforation of the silver seal with a toothed plastic wheel, which is inserted inside the package. By entering inside the package it means that the last little bit cannot get out. However, this last bit is very small compared to the total, and is not even 2% of the package's total liquid. Recently, Compal introduced a new cap in its 1L Tetrapak carton range, which enables less juice to be wasted at the end of the package, as it is wider than the previous one.
Questions about Compal repositioning:
Why is there a new repositioning?
Because we felt that it was time to refocus the brand around the values that consumers attribute to it and which they admire, the naturalness and flavour inherent to our fruit nectars. We changed the logo, so that it no longer has a closed manufacturer's seal, and now has an open brand, which is closer and more natural. We also simplified the sub-ranges, eliminating the Compal Fresh range, moving it to Clássico 100%, and unified the brand's overall image, to reflect this unique positioning that we want to have.
You changed the logo and the packages. Has the flavour of the nectars also changed?
We changed the brand identity and the image of the packaging but we guarantee the same unique flavour of our juices and nectars.
Why is Compal different from the other brands of Juices and Nectars?
The strength of the brand lies with the fruit, its raw material of excellence.

However, not all juices and nectars are created in the same way. Compal has over 60 years' experience in creating healthy and delicious juices and nectars.

We call this blend of science, art and ideology Fruitology!

In the end, we have higher quality fruit and, more natural and less processed ingredients.

And by preserving the bounty of nature we obtain an unparalleled flavour!
What are the main characteristics of the new Compal Clássico range?
What we did was join the Clássico and Fresh flavours into a single range.

  • The Compal Clássico range now has flavours that are Nectars and others that are 100%:
  • Nectar - this is distinguished by its flavour, pulpiness and proximity to the fruit of the tree. They are mostly pulpy, nutritious and very close to the natural flavour of the fruit. For example, the pear nectar is made from the Rocha pear variety from Portugal, which is picked and transported to our factory where we make the pulp from the fruit, which is then transformed into nectar.
  • 100% - these are juices with 100% fruit, without any added sugar.
What are 100% juices? Do they really only have fruit?! Are they the most natural?
100% juices are juices made only from fruit i.e. they are those that have equal proportions of pulp and water to the juice that comes directly from the fruit. The 100% range has no added sugar, i.e. its sweetness comes only from the sugars that are naturally present in the fruit. They are the ones that incorporate a greater percentage of fruit, but as all our juices and nectars are made from fruit, and have no colouring or preservatives, we believe them all to be equal in terms of naturalness.
And do the nectars still have added sugar?
Yes, but the sugar content remains unchanged. Nevertheless, we use a low level of sugar which is only to improve its flavour. In the last few years we have been reducing the levels of sugar in our nectars in order to make them even healthier.
What does "made from concentrates" mean?
It means that the fruit present in the juice was concentrated at its origin, i.e. the water was taken out to enable it to be more easily preserved and transported. That water is reintroduced during the production process, recreating a juice just as it left the tree, without any preservatives or colouring, or any additives.
Some flavours now tell us that they are "made only with squeezed fruit without concentrates". What does that mean?
By only using squeezed fruit, we manage not to use concentrates. That way, we ensure an unparalleled flavour, with all the freshness, texture and flavour of the fruit.

By not taking out the water, we manage to maintain the taste properties to a standard closer to fresh fruit, and although there are no nutritional differences between the two types of juices, there is a difference in flavour.
And why aren't they all made from squeezed fruit?
Because often the production processes from fresh fruit without concentrates do not permit it, as they are too complex for large-scale juice production. However, Compal has taken on the objective of increasingly moving towards valuing flavour and freshness, launching new propositions every year made from fresh fruit and not from concentrates.
What is Manga Magdalena (Magdalena Mango)? Why did you launch this flavour when you already have such a good quality Mango?
Magdalena Mango is a variety of mango. It was on the banks of the River Magdalena, the largest river in Colombia, that we found this special mango. These mangoes are inaccessible due to the height of the trees and they drop in the river making its banks golden. Only later are they collected to make this nectar with a fresh and intense aroma, a creamy texture and robust end. Our mango was already of excellent quality, but as this new product is made from fresh mango and not concentrate, it manages to have a higher aroma and flavour profile, closer to freshly-picked mangoes. Although we already have very good products, we never cease to innovate and search for the best to offer our consumers.
With the investment that you have recently been making in domestic production, why have you now decided to promote fruit that is not Portuguese, such as the Pineapple from Costa Rica?
Somos especialistas a trabalhar a fruta, fazemo-lo com sabedoria e paixão e continuaremos a desenvolver esta obsessão de ter sempre os sumos e néctares mais deliciosos e saudáveis. Como em Portugal só temos algumas frutas (e mesmo nas existentes, nem todas há matéria-prima suficiente para a produção de um néctar Compal), corremos mundo à procura da melhor fruta, das mais deliciosas variedades, onde quer que elas estejam! É por isso que fomos buscar à Colômbia a melhor Manga e à Costa Rica o mais doce ananás. Tido para entregar um sabor inigualável, que só Compal consegue dar!
What are the main characteristics of the new Equilíbrio range?
The new Equilíbrio range has joined together the flavours from Light and Vital The great piece of news it that, whilst always maintaining the unique taste that distinguishes us, we have changed the formulas and removed the artificial ingredients. Up to now our nectars had sucralose and acesulfame K, but now we only have natural sweeteners - sugar and stevia. A proposition of a flavour from unique combinations of fruit, with all the nutrients, but with fewer calories and now in a completely natural way.
What is Stevia? Is it harmful to the health?
Stevia is a sweetener of natural origin, which comes from a plant originating from South America, which has an extraordinary sweetening capacity. In its natural form it is approximately 10/15 times sweeter than sugar and has numerous benefits:
  • it is not toxic
  • it has no artificial ingredients
  • it does not interfere with diabetes
  • it has no calories
  • it does not alter the level of blood sugar
What happened to the main benefit that was in the Light range? Did the flavours stop having half the calories?
We still have a low-calorie range, but we stopped having that proportion, as we started adding stevia and sugar, which slightly increased the calories in the range. However, we believe that for our consumers, well-being is not only external, but also internal, and the benefits of a natural proposition of reduced calories clearly compensate that reformulation.
What do I gain from that reformulation?
Naturalness: now having a reduced calorie solution with all the flavour and without sweeteners such as sucralose, but with a flavour sweetened with sugar and stevia.
What happened to the Vital range? Did the flavours stop having antioxidants?
The flavours remain unchanged, and their antioxidant properties too. However, we believe that it is simpler for the consumer if we bring together the light and vital ranges based on the single benefit of natural well-being with reduced calories, now with many more flavours to choose from.

Because this is a raw material of excellence, which naturally has a higher price.